At a glance
To make the setup process as easy and comfortable as possible for you, we created this five-step setup process.
You can place an order for your new campaign directly via our Customer Support Team through the help widgets or via email at firstname.lastname@example.org.
We will arrange a workplace in Freedcamp and give you access to it right away. Freedcamp is an easy to use collaboration tool that we use for all campaign setups. By using Freedcamp we can make sure that you know about all the possibilities the form has to offer. You will find subtasks with explanations for all the specifications, that we need for the setup of your campaign.
When you have provided all the information and uploaded all the images to Freedcamp, please contact us again so that we can get started with the setup.
Your new campaign will be set up within 10 working days, exactly like you defined it at your Freedcamp workspace.
As Fundraisers, we know that sometimes things don't go as planned and that you have to act fast. If the standard setup is not fast enough for your new project we offer an express setup for € 299,- per campaign. If you choose an express setup, we will finish your campaign in three instead of ten days, after you have given us all the information.
We will inform you as soon as your campaign is available to you on your User Account.
You can now test, review the texts and designs and make the last changes that might come up.
As soon as you accept the campaign or start to sign up actual donors with the campaign the setup process is completed. After this, further adoptions to your campaign will be charged with the regular rate of € 100,- per hour.